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FAQ
What is the property turnover process?
The property turnover process involves cleaning and preparing the property for the next guest after each checkout.
How long does the turnover process take?
The time required for turnover depends on the size and condition of the property. We strive to complete it efficiently without compromising quality.
What cleaning services are included in the turnover?
Our comprehensive turnover services include cleaning bathrooms, bedrooms, kitchens, living areas, and common spaces. We also perform tasks like dusting, vacuuming, mopping, and sanitizing surfaces.
Do you do laundry?
Yes, we offer a laundry service for towels and bedding or we do it on-site to ensure fresh and clean bedding for each guest.
Can you restock toiletries and supplies?
Absolutely! We can restock essential toiletries and supplies, such as toilet paper, hand soap, and garbage bags, to ensure a hassle-free experience for your guests.
Can you handle maintenance tasks during turnover?
While our primary focus is cleaning, we can assist with minor maintenance tasks like light bulb replacement, battery changes, and unclogging drains. For major repairs, we recommend contacting a specialized technician.
What measures do you take to ensure quality and guest satisfaction?
Our experienced cleaning team follows a thorough checklist with input from the client to maintain consistency and quality. We pay attention to detail and prioritize guest satisfaction in every aspect of the turnover process.
How can I schedule property turnover services?
Scheduling is a breeze! Simply provide us with access to your booking calendar, such as an iCal link, and we’ll coordinate ahead to ensure a seamless cleaning experience, without any missed cleanings.
Do you offer discounts for regular turnover services?
Certainly! Our turnover prices are tailored separately to accommodate the frequency of bookings, ensuring they align with your guest cleaning fee. Contact us to discuss your needs and receive a personalized quote.
What if I have additional questions or special requests?
We are here to assist you! If you have any further questions or specific requests regarding the property turnover process, feel free to reach out to our friendly customer support team. We’re happy to help!